Contact information

 

We’re real people. Not a call center.

Whether you’ve got a question, need help with an order, or just want to talk beards — we’re here for you.

📬 Email

The fastest way to reach us:

mason@beardedusa.com

We personally respond to every message.
Typical response time: 24–48 business hours.

🕰 Business Hours

We may be a small team, but we work hard:

  • Monday - Friday: 9 AM – 5 PM CST

  • Weekends & Holidays: Responses may take a bit longer, but we’ll still get back to you.

📦 Mailing Address

Bearded. That is All.
P.O. Box 180054 Fort Smith, AR, 72918

Note: This is our business mailing address. This is not a physical retail location.

âš  Order Issues?

If you’re contacting us about an order, please include:

  • Your full name

  • Order number

  • A brief description of the issue

  • Any photos if applicable (for damages, defects, etc.)

We stand behind everything we make.
Made Right. That is All.